SUPPORT

Having trouble? Let’s get it solved immediately.

  • Place the ball in the centre of the strike mat within the hitting zone, in-line with the golf sim. A few inches off the detection area can prevent tracking.


    If this still doesn’t work, try closing and re-opening the Trackman app on the PC.

  • We have speakers in every bay, which can be connected to your mobile device.

    For SONOS Speakers:

    Turn on your device's Bluetooth, and press and hold the power or Bluetooth button on the Sonos speaker until you hear a tone and the LED light flashes blue. Next, go to your device's Bluetooth settings and select the speaker from the list to pair them.

    For in-built Speakers:

    Simply turn on your device’s Bluetooth and select the speaker from the list to pair.

  • Please refer to the set-up page on the Scratch console. Press the power button to power on the sim.

    If the problem persists, call +447765047506 for assistance

CONTACT

If you’re still having difficulty, contact us.

EMAIL: hello@scratchgolf.com

WHATSAPP: +447765047506