SUPPORT
Having trouble? Let’s get it solved immediately.
-
Place the ball in the centre of the strike mat within the hitting zone, in-line with the golf sim. A few inches off the detection area can prevent tracking.
If this still doesn’t work, try closing and re-opening the Trackman app on the PC. -
We have speakers in every bay, which can be connected to your mobile device.
For SONOS Speakers:
Turn on your device's Bluetooth, and press and hold the power or Bluetooth button on the Sonos speaker until you hear a tone and the LED light flashes blue. Next, go to your device's Bluetooth settings and select the speaker from the list to pair them.
For in-built Speakers:
Simply turn on your device’s Bluetooth and select the speaker from the list to pair.
-
Please refer to the set-up page on the Scratch console. Press the power button to power on the sim.
If the problem persists, call +447765047506 for assistance
CONTACT
If you’re still having difficulty, contact us.
EMAIL: hello@scratchgolf.com
WHATSAPP: +447765047506